Membership includes access to an extensive catalog of guitar lesson videos, livestream Q&As, guitar tab videos, downloadable supplemental learning material and resources, guitar community forums where you can share learn from other members and share your own practice videos for feedback and support, and a calendar function that allows you to see upcoming video drops and livestreams, and to organize your practice schedule.

Once signed into your account, you can update your billing information by clicking
Profile at the top right. Then select Purchases. Under Payment Method, click on Change Payment Method to update your billing information.

Once signed into your account, you can change your password by clicking Profile at the top right. Select Dashboard. Under Private Info, click on Change Password. Enter your current password, then your new password. Click Save Changes.

On the Sign In page, click Forgot Password?, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalog page.

Due to the non-tangible nature of digital streaming products and services, and the ability for subscribers to instantly watch and download material, we do not offer refunds.  If you cancel your membership, you will continue to have access to the membership material for the duration of your selected membership term.  

If you have questions about your subscription, billing, or technical issues, please contact jjsupport@uscreen.support

For all other inquiries, please contact Contact@JustinJohnsonLive.com